I chose Austin Cosmetic Downtown on a whim due to convenience (it’s about a mile from where I live and also right across the street from my office) and the fact that they were within my insurance network. I was pleasantly surprised by the design of the facilities, the easygoing demeanor of the staff. Laura was great when I called to make my appointment and took care of everything with my insurance so my first visit wasn’t a mountain of new patient paperwork, Allison was awesome as my dental hygienist and Dr. Fagin, although we only spoke briefly was very nice, as well. Bonus: no one made me feel bad for neglecting my teeth for several years. I will definitely refer my coworkers to this office, as it is conveniently located, takes our insurance and I had such a pleasant experience. ~Bri Draffen
I saw another local dentist over 2 years ago and was told I needed multiple fillings, sealants, procedures, etc. I found this hard to believe because I had never had a single dental problem in the past. This experience made me so upset that I avoided dental visits for the first time in my life. After meeting Dr. Patel at a local event, and hearing good things from a few of his patients, I finally decided to return to see a dentist. I am very happy that I chose Dr. Patel. Top-notch service from the front office staff, the dental hygienist, and the doctor himself. And surprise- I didn’t need any fillings! An honest man! AND, the office staff has gone out of their way to work with my difficult insurance! A+ and highly recommended. ~Kyle Rhodes
After many bad experiences with other dentists offices, I solicited some friends and family for recommendations and ended being referred to lakeway smiles. My family now uses the downtown location for all of our dental needs. Collectively my family has been here for about 4 or 5 visits and so far our experience has been excellent. The staff is always friendly and makes us feel comfortable and at ease. At this point, I feel I have finally found a good dentist in Austin.~Doris Rapp
Demand force Reviews
I love this dental group – it doesn’t matter who works on me. This group of professionals is always on their game…polite, timely, and friendly! ~Elizabeth M
Everyone is very friendly and helpful. My Dental Hygienist was very thorough and explained along the way what she was doing and why. This is the best dentist I have ever had! highly recommend! ~Rhiannan O
Excellent service. Very competent staff with great attitude. I would revmend this dentist and staff to anyone. Thank you. ~Geeta B
I had never been happy with my teeth. They were too small, the front two were poorly patched with composite a couple of times after a childhood skating accident and I had this weird genetic mutant peg tooth. I made things worse with years of smoking and drinking lots of strong coffee and tea.
My mouth was a mess when I finally had to cave to the pain caused by some infected broken molars. Dr. Kaye and Dr. Patel are artistic wizards surrounded by a staff of compassionate, friendly staff. As my smile was being transformed, I found myself actually looking forward to my next appointment, excited to see the changes and to see everyone at the office again.
When I recommend Austin Cosmetic to friends, the first question they almost always ask is, “Will they judge me?” and my response is always an emphatic, “No!” Sure, they have a healthy professional respect for people who floss and brush regularly, but they also understand that some people don’t and there’s never even a hint of “poor dental hygiene shaming.”
Words only go so far, so I’m going to post Before and After photos to show what a difference their mastery has made in my appearance. ~Valerie M.
On the eve before a vacation trip, my crown fell out while I was munching on walnuts. (Yes, I have a crown. Don’t all queen bees? Okay, only in my mind.) I thought my vacation was doomed and put in what I thought was a lost cause call to my dentist’s office manager at his Austin location.
Dr. Patel and his staff worked me in at the Lakeway office and I was in his chair within an hour, at 4:45 p.m., 15 minutes before they close. How is that for rapid team response?! The office is serene, staff professional and Dr. Patel is a perfectionist. ~Christine A.
After many bad experiences with other dentists offices, I solicited some friends and family for recommendations and ended being referred to lakeway smiles. My family now uses the downtown location for all of our dental needs. Collectively my family has been here for about 4 or 5 visits and so far our experience has been excellent. The staff is always friendly and makes us feel comfortable and at ease. At this point, I feel I have finally found a good dentist in Austin. ~Dylan W.